Service
Support after launch. Planned and clearly defined.
A website is not finished once it launches. Browsers, servers, dependencies, external services and content keep changing.
On request, Pixelkiez therefore takes on operation, technical support and agreed ongoing development.
Launch is not the end.
Even without an active redesign, the technical environment of a website changes.
Possible causes
- browser updates
- server changes
- external services
- security updates
- outdated dependencies
- certificates
- technical changes to interfaces
Without clear responsibility, what often follows is
- technical faults
- outdated components
- missing backups
- performance problems
- uncertainty about who is responsible
Operation and monitoring.
Depending on the care model, we can take on:
- hosting
- SSL
- backups
- uptime monitoring
- basic technical monitoring
- defined function checks
Technical support.
Depending on the technology in use, this can include:
Currency and security
- security updates
- dependency updates
- compatibility checks
Day-to-day operation
- fixing faults within the existing scope
- smaller technical corrections
- performance checks
The point being: not every website needs the same kind of maintenance. A static site places different demands than a CMS or a website with several external integrations.
Backups and restoring.
Backups are the basis for being able to react to technical problems or data loss. Depending on the project architecture, this can include:
- regular backups
- separate storage
- a defined retention period
- restore procedures
We do not promise a “guaranteed immediate restore”, but a technical fallback you can rely on.
Small changes without a new project.
Websites also change in terms of content. Depending on the care package, smaller adjustments can be included:
- text corrections
- image replacement
- smaller content changes
- limited layout corrections
The specific scope is defined in advance.
Care or ongoing development?
This distinction is central. Care keeps the existing state technically stable and current. Ongoing development changes or extends the existing system.
Care
- monitoring
- updates
- backups
- fixing faults
- smaller changes
Ongoing development
- new page structures
- substantial new features
- new integrations
- redesigns
- campaigns
- extensive copywriting
Such work is planned and quoted separately.
Looking after visibility too.
Technical SEO fundamentals can be checked regularly as well.
Depending on the package or add-on module
- indexing
- sitemap
- canonicals
- structured data
- crawling problems
- technical visibility
Possible extended services
- query monitoring
- mention monitoring
- source analysis
- entity and schema checks
- content gap analysis
- technical AI crawler checks
Support without artificial dependency.
Care should take work off your hands, not tie you down.
- The domain stays with the client.
- The content stays with the client.
- Agreed access is provided.
- The scope of work is documented transparently.
External software, licences and third-party services can have their own contractual terms.
What care does not automatically cover.
These services can be offered separately:
Rebuilding and extending
- full redesigns
- substantial new site areas
- complex new features
- extensive CRM and API integrations
- shops
Marketing and content
- campaigns
- ads
- extensive content production
- full SEO or GEO campaigns
Who looks after it after launch?
Care creates clear responsibility for operation, technical maintenance and agreed changes.
Related services.
Web design & redesign
Structure, design and technical implementation — newly developed or modernised on the existing basis.
SEO, GEO & AI visibility
What classic SEO, GEO and AI visibility each ask — and how much of that can actually be measured.
Conversion & digital features
Enquiry paths, appointments and integrations that simplify real-world processes.